Legal
Frequently Asked Questions
Draft for review. Last updated June 2026. Final wording pending legal review.
What languages do you offer?
Our experiences are guided in English, Portuguese or Spanish.
Are the tours private?
Yes. Every experience is 100% private, for up to 8 guests. We never mix groups with strangers.
How far in advance should I book?
Private experiences should be booked at least 7 days in advance. For shorter notice, contact us on WhatsApp.
How do I pay?
Securely online through Stripe, with all major cards accepted.
What is included?
Each experience page lists exactly what is included. Entrance tickets, food and personal expenses are usually not included unless stated.
Do you offer airport transfers?
Yes. See the Transfers & Fleet page for airport, train station and Disneyland transfers.
Can I cancel?
Yes. Please see our Cancellation Policy for the full details.
